A 25% deposit is required of the rates quoted at the time of booking. This may be paid by debit/credit card or by bank transfer; bank details are available on request. Upon receipt of your deposit, we will confirm your reservation by letter.
Due to our intimate size, any cancellations affect us significantly. Consequently, we adhere to a strict cancellation policy. Your 25% deposit is refundable if we receive notice of cancellation more than 14 days in advance of arrival date.
Cancellations received within 13 days of arrival will be charged 100% of the booking arrangement. The same cancellation will also apply in the case of the booking arrangement being shortened. We recommend the purchase of Travel Insurance. Please request our Group Terms & Conditions for a group reservations.
This is just the beginning of our efforts to ensure you have a wonderful stay with us. Please contact our butler on [email protected] with any special requests.