Terms and conditions

GUARANTEES AND DEPOSITS


All reservations at Ballyfin require a guarantee or deposit either by: credit card, wire transfer, cleared bank cheque, or by a confirmed booking via a pre-approved travel agent or a pre-approved company. Guaranteed reservations are held until 10am the day after scheduled arrival.
 Deposits are non-refundable.

PAYMENT


Payments to Ballyfin are to be made on the date(s) and in the amounts to be calculated as specified at the time of booking or specified in contracts. If any services under the contract are varied prior to arrival then the payment made will reflect the latest details contained in the written details confirmed by Ballyfin. 

Any additional charges due to Ballyfin for services provided shall be paid by the Client on presentation of an invoice. Same day booking guests must provide photographic identification on arrival regardless of their nationality.



CANCELLATION AND “NO SHOW” POLICY


Any room cancellations must be made by 12 noon local time, the day prior to scheduled arrival to avoid a penalty of one night's room charge. For groups of multiple room bookings, different cancellation policies may apply, as described in any Group Contract.



GROUP POLICY


For reservations requiring 3 rooms or more please contact our Reservations Manager at
the hotel.



ROOM AVAILABILITY

Specific rooms cannot always be guaranteed.
Reserved rooms are available to the guest from 4pm on the arrival date.
Rooms must be vacated no later than 12noon on the day of departure. Additional charges will be applied to the guest account for later departures, the hotel may charge 50% of the full published rate of the room for additional use of the room until 6pm.

EXTRA BEDS


Extra rollaway beds are available when guests take the entire property.